Q:  How to get a new mailbox key? 

A:  Neither the Association nor the Post Office have keys to individual boxes.  If you have a key, you should check with a locksmith about duplicating it.  If you have no key, you will need to be present when the postal clerk open the bank of boxes, and show your identification proving you own the box, and they may let you remove the lock.  Then you can purchase a new one at Lowe's or have a locksmith install a new one.

Q.  What do I do if I drop my keys in the crack of the elevator?

A.   Contact our Community Manager Tom Gish, Jr. for assistance.  He will call the elevator company.  Items that fall in the pit are not covered by our service agreement, and there may be a charge for retrieval unless they can retrieve the item during the regular monthly service call.  Labor rate is $495 an hour.